We ask you to wait, check with your neighbors, your delivery person (if you can) and your post office. You will get an answer quicker if you contact the Post Office directly. 99% of these packages end up turning up within 48 hours. We've all been in this frustrating place before.
My package says delivered but I don't have it! We can guide you on how best to print your maps on your end. We recommend you purchase digital downloads and avoid international shipping. Because of the complex nature of international shipping Run Ink does not offer insurance or replacement on international orders. The recipient may need to pay taxes and duties on delivery of the order. The tracking is somewhat limited, the only information we have about your international shipment is what you see via your tracking link. International Shipping generally takes up to 2 weeks via USPS. Mugs + T-Shirts: ship within 4-5 business days.įramed Prints: framing adds an additional 4 business days to the above timelines Marathoner Maps: ship within 3 business days. Any changes to the prints will be subject to reprint and shipping charges. We will send 2 emails to you for approval, if there is no response after the second email the order will ship as is. It will ship the business day after we get your approval. Can you custom make a print for me?Ībsolutely! Please order a custom race map.Ĭustom Race + Triathlon Maps: a proof will be emailed to you within 3-4 business days. If you'd like difference colors you can order a custom race map. To best commemorate your race, we stick to the colors of the race’s branding. jpg file to your prints come in different colors? Yes, just email your vector file (preferable) or hi-resolution. We would like to make these for our team. Please write the years with their times in the additional info box.
Sure! Because of the increase in the information amount, we will have to omit the bib numbers. Of course! Please order a custom race map if you do not see the half marathon on our site.Ĭan you put multiple years and/or times on the print? If you want the course map to match a year other than the one you see on our site (the most recent course map) please order a custom race map. Yes, absolutely! We can create a print for any year. Can you make a race print for a past year?
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